Forget the Box
We’ve all heard the phrase “think outside of the box,” the implication being that what’s normal and usual is “the box,” and good ideas live somewhere else. By extension, to come up with high-quality, innovative ideas you need to think outside the box. But who says the best idea isn’t actually in the box? Or that there even is a box? Or maybe the box isn’t the issue; it’s just that the current box is in the wrong place?
The metaphor itself points to the problem within the problem: How we think about and talk about the decisions we need to make is highly predictive of the ideas and solutions we’re going to come up with. Or to put it another way, if we think in terms of boxes, we’re going to come up with cubic solutions.
Innovation is a fun topic on which to opine. The best part about it is that almost anyone is qualified to add to the discussion because we all have it in us. The desire to innovate, explore, create, adapt, change, and make something our own is as old as thinking. It’s in our genetic make up.
That doesn’t mean that we’re all experts at innovative thinking. Not everyone is as practiced as they might be. Indeed, many of us have spent major portions of our lives honing skills and traits that place a premium on process, predictability, stability, repeatability, and all the other “ilities” that seem antithetical to innovation.
At least as significantly, most of us work in organizations that, despite the rhetoric, are mostly uninterested in innovation. The understandable desire for predictable financial returns, the need for a rational resource allocation process, and the imperative to satisfy known demands from known customers all lead us towards known solutions and incremental thinking. Innovation, when it does show up, often flickers and then dies a premature death because the mechanisms that support organizational health are the very antibodies that tend to choke off orthogonal thinking, wild hairs, crazy ideas, whacky notions, kooky applications of existing technologies, or whatever innovation feels like in your organization.