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	<title>Kevin Hoffberg&#039;s Blog &#187; Inner Brat</title>
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	<description>The search for good decisions continues</description>
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		<title>When is enough enough?</title>
		<link>http://kevinhoffberg.com/blog/2008/03/10/when-is-enough-enough/</link>
		<comments>http://kevinhoffberg.com/blog/2008/03/10/when-is-enough-enough/#comments</comments>
		<pubDate>Mon, 10 Mar 2008 23:08:36 +0000</pubDate>
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				<category><![CDATA[Decision Making]]></category>
		<category><![CDATA[Client 9]]></category>
		<category><![CDATA[Decision Quality]]></category>
		<category><![CDATA[Elliot Spitzer]]></category>
		<category><![CDATA[Inner Brat]]></category>
		<category><![CDATA[Narcissism]]></category>
		<category><![CDATA[Pauline Wallin]]></category>

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		<description><![CDATA[The subject of narcissism is at first an unlikely candidate for a blog about decision making. Or maybe not. A lengthy piece in the Washington Post opines that, wait for it, we westerners have descended to new depths of self-centeredness. Why? Not the least reason is that we have been conditioned for more, more, more, [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>The subject of narcissism is at first an unlikely candidate for a blog about decision making. Or maybe not. A lengthy piece in the Washington Post opines that, wait for it, w<a href="http://www.washingtonpost.com/wp-dyn/content/article/2008/02/28/AR2008022803315.html?sid=ST2008022901519">e westerners have descended to new depths of self-centeredness</a>. Why? Not the least reason is that we have been conditioned for more, more, more, and it&#8217;s showing.</p>
<p style="margin-left: 40px;">Entitlement is something that&#8217;s part of human narcissism. It&#8217;s an ego thing that transcends generations. When something goes wrong for others, it&#8217;s their fault. When something goes wrong for us, it&#8217;s not ours; it&#8217;s the fault of external forces. We project blame.</p>
<p style="margin-left: 40px;">This projection often antagonizes a situation. Feeling entitled to something you aren&#8217;t getting leads to frustration, which leads to bratty behavior and confrontation. Nearly 80 percent of Americans say rudeness &#8212; particularly behind the wheel, on cellphones and in customer service &#8212; should be regarded as a serious national problem, according to a study by the opinion research firm Public Agenda.</p>
<p style="margin-left: 40px;">An airport is a petri dish for rude behavior: a bunch of people in close quarters under time constraints. Stress and impatience lay down the welcome mat for brattiness.</p>
<p style="margin-left: 40px;">&quot;You have people screaming at customer representatives at airports because it&#8217;s snowing out &#8212; as if they&#8217;re entitled to have a sunny day,&quot; says professor W. Keith Campbell, who specializes in the study of narcissism at the <a href="http://www.washingtonpost.com/ac2/related/topic/University+of+Georgia?tid=informline" target="">University of Georgia</a>. &quot;That&#8217;s where it gets out of hand. With entitlement, the issue is, yeah, there are certain times where we&#8217;re entitled and other times we&#8217;re not. The problem is when we have that meter wrong.&quot;</p>
<p style="margin-left: 40px;">It&#8217;s unreasonable to spend an hour on hold, in other words, but there are situations when basic entitlement turns into self-infatuation and blatant disrespect for others. All of this is tied to the feeling of not being satisfied, of thinking that some force is blocking the way to a goal we think we deserve.</p>
<p style="margin-left: 40px;">&quot;The question is, &#8216;What the heck is <i>enough</i>?&#8217; &quot; says writer and psychologist Carl Pickhardt, who specializes in parenting and child development in his private practice in <a href="http://www.washingtonpost.com/ac2/related/topic/Austin+%28Texas%29?tid=informline" target="">Austin</a>. &quot;I see that all the time. A couple comes in for marriage counseling, and they ask me, &#8216;Are we happy enough?&#8217; Somebody&#8217;s at a job they like, but are they successful enough? People have to make that choice. We are a dissatisfaction market society. Advertising constantly creates the notion that whatever we have is not enough. We can declare independence of that.&quot;</p>
<p style="margin-left: 40px;">But how? It&#8217;s about realigning our expectations and then squelching the nagging voice in our minds that propels our discontent. <a href="http://www.washingtonpost.com/ac2/related/topic/Pennsylvania?tid=informline" target="">Pennsylvania</a> psychologist Pauline Wallin calls this voice our &quot;inner brat,&quot; which is an evil twin to our &quot;inner child.&quot; After years of counseling clients who routinely made mountains out of molehills, Wallin dived into the concept, named it and produced the book &quot;Taming Your Inner Brat: A Guide for Transforming Self-Defeating Behavior.&quot;</p>
</p>
<p>This sense of it&#8217;s never enough is the ego getting in the way of what might otherwise pass for a rational decision process. Public Exhibit A from just this week is the news, shocking and depressing, that <a href="http://www.nytimes.com/2008/03/10/nyregion/10cnd-spitzer.html?hp">the righter-of-wrongs himself, Elliot Spitzer</a>, has apparently been caught on a Federal Wiretap arranging to meet a prostitute.</p>
<p style="margin-left: 40px;">Gov. Eliot Spitzer has been caught on a federal wiretap arranging to meet with a high-priced prostitute at a Washington hotel last month, according to a person briefed on the federal investigation.</p>
<p style="margin-left: 40px;">An affidavit in the federal investigation into a prostitution ring said that a wiretap recording captured a man identified as Client 9 on a telephone call confirming plans to have a woman travel from New York to Washington, where he had reserved a hotel room. The person briefed on the case identified Mr. Spitzer as Client 9.</p>
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